This Privacy Policy explains how Wavenox collects, uses, stores, and shares information when you use Wavenox.
Wavenox may collect information you provide directly, information generated through your use of the service, and information received from service providers.
This may include account information, email address, login provider information, subscription status, saved prompt packages, usage logs, support messages, and technical information.
When you create or use an account, Wavenox may collect your email address, login provider, display name, account ID, role, plan, subscription status, and session-related metadata.
Authentication may be handled by a trusted third-party authentication provider.
Payments are processed by Paddle. Wavenox does not intentionally store full payment card numbers.
Wavenox may store limited billing metadata such as billing provider, customer ID, subscription ID, plan, subscription status, billing period dates, and payment-related event summaries.
Paddle may collect and process payment, tax, billing, and checkout information according to Paddle's own policies.
Wavenox may collect product usage data such as AI generation requests, saved Suno Packages, favorites, exports, account actions, usage counts, quota states, and admin/support metadata.
Usage data helps provide the service, enforce limits, debug issues, improve product quality, and prevent misuse.
When you use AI generation features, Wavenox may process your prompts, song ideas, lyrics, style preferences, genre choices, language choices, vocal direction, and generated outputs.
AI processing may involve third-party AI service providers. Do not submit confidential, sensitive, or unlawful content that you do not want processed by Wavenox or its service providers.
Wavenox Audio Master is currently designed as a browser-based local audio workflow tool. Uploaded audio files may be processed locally in your browser and may not be stored on Wavenox servers unless a future feature explicitly states otherwise.
Wavenox may still collect limited usage metadata related to Audio Master features, such as usage counts, settings, or workflow events, but not the actual audio file unless clearly disclosed.
Wavenox may use cookies and browser storage to support sign-in, account state, security, preferences, and product functionality.
Some temporary browser session information may be stored in this browser as part of the sign-in flow.
Wavenox may use information to:
Wavenox may share information with service providers that help operate the service, including payment processors, authentication providers, hosting providers, database providers, AI providers, email/support providers, and analytics or security tools.
Wavenox may also share information when required by law, to protect rights and safety, to prevent fraud or abuse, or in connection with a business transfer.
Wavenox may use Paddle and other infrastructure, authentication, AI, payment, hosting, email/support, analytics, or security service providers.
These providers may process information according to their own terms and privacy policies.
Wavenox retains information for as long as needed to provide the service, maintain accounts, comply with legal or payment obligations, resolve disputes, prevent abuse, and support business operations.
Some records, such as billing metadata, security logs, or account history, may be retained after account closure where necessary for legal, tax, security, or compliance reasons.
Wavenox uses reasonable technical and organizational measures to protect information. However, no online service can guarantee absolute security.
You are responsible for keeping your account credentials secure and for notifying Wavenox if you believe your account has been compromised.
You may access or update certain account information through your account page.
You may cancel your subscription through the available billing management flow.
You may contact Wavenox support to request account assistance, export, deletion, or privacy-related help. Some requests may be limited by legal, tax, payment, fraud-prevention, or security requirements.
Wavenox is not intended for children under 13. If you are under the age of majority in your jurisdiction, you should use Wavenox only with permission from a parent or legal guardian.
Wavenox may be operated from the United States and may use service providers in multiple countries. By using Wavenox, you understand that your information may be processed in countries other than your country of residence.
Wavenox may update this Privacy Policy from time to time. Material changes may be posted on the website or communicated through reasonable means.
For privacy questions, contact Wavenox support at support@wavenox.com.