Use this page for account, billing, product, AI output, cancellation, and policy support routing.
For sign-in, password, session, export, or account deletion help, include your Wavenox account email and a short description of the issue.
Do not send passwords, full payment card numbers, sensitive credentials, or sensitive content in support messages.
For billing help, include your Wavenox account email and the Paddle receipt or payment reference when available.
Payments are processed by Paddle, so your receipt, payment confirmation, or card statement may reference Paddle.
For Suno Prompt Studio or Audio Master issues, include the tool name, page URL, input type, expected result, and any visible error message.
Audio Master is a browser-based audio workflow tool, so support may ask for browser, file type, and local processing details.
AI-assisted outputs can be incomplete, unsuitable, or require editing. Include the relevant genre, language, lyric, style, or settings context when reporting an output issue.
Wavenox cannot guarantee originality, platform acceptance, monetization, or commercial performance of AI outputs.
You may cancel your subscription through the available billing management flow. Cancellation stops future renewals but does not automatically refund the current billing period.
Refund requests are reviewed under the Refund Policy and may also depend on Paddle's payment processing policies and applicable law.
For account, plan, billing, and product questions, email support@wavenox.com.